Conflict with Grace – Part 3

Conflict with Grace Say it, story it with support and say it again The last part of handling conflict with grace is about how to get your message across to the listener.  It is like being able to write a great story where someone will want to read it or hear it.  As...

Can you be graceful in conflict? Part 2

  Conflict with Grace – Communication Stephen Covey says it best: “Most people do not listen with the intent to understand; they listen with the intent to reply.” How often do you find yourself talking to one person or a group of people only to find that...

Can you be graceful in conflicting moments?

Conflict with Grace When I was working in the corporate world, there was not a day that went by in which the word “no” constantly was used.  You see, I was working in the role of giving pricing approvals to the sales team.  As you can image, saying “no” was not...